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Troubleshooting

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WuPlay-Specific Issues

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Template Will Not Import

If a generated template does not import correctly:

• Use the configurator tool to regenerate
• Confirm you selected the correct player (WuPlay, Stremio, or Nuvio)
• Try exporting JSON and importing manually

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Streams Do Not Match Expectations

Check the following settings:

• Device profile
• Resolution selection
• Selected service provider

These settings directly affect filtering, sorting, and quality behavior.

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Playback Compatibility Problems

Incorrect device profiles can cause compatibility issues with:

• HDR playback
• Audio codecs
• Resolution handling

Switching to the Generic profile is often a good starting point for testing.

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Credential Problems

Only paste credentials for providers you actually selected.

If you are testing configurations, Export JSON can help keep credentials local while you troubleshoot.

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Experimental or Nightly Templates

The documentation references Nightly and Labs templates that may contain experimental functionality or new PSE patterns.

If problems appear only in those builds, switch back to a standard template.

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Where to Find Additional Help

The Core Builds documentation includes:

• FAQ articles
• Release updates
• Changelog information
• Community discussions
• Roadmap information

For project activity and source code changes, refer to the public GitHub repository linked from the project documentation.